Answers before your next step
A little more clarity.
Answers to common questions about Global Care’s discovery, coordination, skincare education and privacy boundaries.
Is Global Care a hospital?
No. Global Care is a healthcare discovery and coordination platform. Medical assessment and treatment are provided by independent qualified clinicians.
Does an enquiry confirm my appointment?
No. An enquiry or booking request is not a confirmed appointment. Confirmation must come from the provider, with the agreed date, scope and charges.
Are the listed providers Global Care partners?
No partnership is claimed. Listings link to official sources; listing a provider does not mean endorsement or authorisation.
How much will treatment cost?
A personalised written quotation is required. Provider fees, investigations, medicines, hospital stay, hotel and transport may be charged separately. No unverified treatment prices are displayed.
Can skincare AI diagnose a condition?
No. AI-generated skincare education can be incomplete or wrong. It cannot diagnose, prescribe, determine whether a lesion is safe, or replace a dermatologist.
Can I send medical documents over WhatsApp?
Please do not send medical records, skin photos or sensitive health details through these general chat links. Ask the provider for an appropriate secure channel.
Does a skin AI membership include treatment?
No. Digital membership, when configured, is separate from consultations, medication, treatment, accommodation and travel. Paid plans are not available yet.